Contact Us

We're here to help.

If you have any questions about our products, your order, returns, warranty claims, or delivery, please get in touch.

Customer Support

Email: support@ebikefix.co.uk

We aim to respond to all enquiries within one working day.

Registered Office

ZAPPORA LTD
11 Willis Road
Croydon, Surrey
United Kingdom
CR0 2XX

Company Number: 17215790

Order Enquiries

To help us assist you more quickly, please include:

• Your order number
• Your full name
• A description of your enquiry
• Photos or videos (if reporting a fault or damage)

Our customer support team is committed to providing prompt and helpful assistance.

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Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (UK Time)
Saturday: 9:00 AM – 1:00 PM (UK Time)
Sunday & Public Holidays: Closed

We will respond to emails received outside business hours as soon as possible on the next working day.