Terms of Service

Last Updated: 9 July 2026

1. Introduction

These Terms of Service govern your use of ebikefix.co.uk, owned and operated by ZAPPORA LTD.

By accessing our website or placing an order, you agree to these Terms.

2. Eligibility

You must be at least 18 years of age or have permission from a parent or legal guardian to use this website.

3. Products

We specialise in:

• eBike parts

• eBike batteries

• eBike accessories

• EV chargers

• EV charging accessories

All product descriptions, images, prices, and availability are subject to change without notice.

4. Orders

After placing an order, you will receive an email confirmation.

Acceptance of your order occurs only when your order has been dispatched.

We reserve the right to refuse or cancel orders where:

• Payment cannot be authorised

• Pricing errors occur

• Stock is unavailable

• Fraud or misuse is suspected

5. Pricing

All prices are displayed in GBP (£).

Prices include VAT where applicable unless otherwise stated.

6. Payment

We accept secure payments through approved payment providers available during checkout.

Orders will only be dispatched after payment has been successfully authorised.

7. Shipping

Delivery estimates are provided for guidance only.

We are not responsible for delays caused by courier services, customs clearance, severe weather, strikes, or events beyond our reasonable control.

8. Returns

Returns are accepted in accordance with our Returns & Refund Policy.

Customers must contact us before returning any item.

9. Warranty

Products may include a manufacturer's warranty where applicable.

Warranty does not cover:

• Accidental damage

• Incorrect installation

• Water damage

• Improper use

• Normal wear and tear

• Unauthorised modifications

10. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and website design, is owned by or licensed to ZAPPORA LTD and may not be copied without written permission.

11. Limitation of Liability

To the fullest extent permitted by law, ZAPPORA LTD shall not be liable for indirect, incidental, or consequential losses arising from the use of this website or any products purchased from it.

Nothing in these Terms limits your statutory rights under UK consumer law.

12. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

For any questions regarding these Terms, please contact:

Email: support@ebikefix.co.uk